Terms of Use

Vetrelo for Android and iPhone. Effective date: November 10, 2026.

These terms apply when you use Vetrelo, made by Kineto Soft (Ugur Akcelik, Turin, Italy, VAT IT12938420010; “we”, “us”). By using Vetrelo, you agree to them. Our Privacy Policy explains how we handle your data. If you got the app from Apple’s App Store, Apple’s standard End User License Agreement also applies, and these terms add to it.

Adults only

You must be 18 or older to use Vetrelo.

The service

• You add a photo of a room. Vetrelo makes one new image of the same room in one of three modes: Redesign (a new style), Furnish an empty room (virtual staging) or Declutter.
• To make it, your photo is sent to Google’s Gemini API (see the Privacy Policy).
• Photos and designs are deleted from our server after 7 days. Save the designs you want to keep to your phone.
• An account that passes the device check (Google Play Integrity on Android, Apple App Attest on iPhone) gets 1 free design, in any mode. After that, making a design needs Vetrelo Pro.

Your photos

• Your photos stay yours. You let us use them only to run the service for you: to store them, send them to Google Gemini and make your designs.
• Only add photos you took or have the right to use. For example, listing photos taken by a hired photographer may need the photographer’s permission.
• Do not add photos that show people unless they agree. Do not add photos of children. Where you can, keep people, documents and other private things out of the photo.
• You are responsible for the photos you add and for how you use your designs.

What a design is, and what it is not

• A design is an AI-generated idea, not a plan. It shows one possible look for your room. It is not to scale, and it is not architectural, building, engineering or safety advice.
• The furniture, materials, finishes and colors in a design may not exist, may not be sold anywhere, and may not fit your room. Sizes, light and colors can look different in real life.
• We tell the AI to keep your walls, windows, doors, floor and camera angle. It usually does, but not always. Check each design.
• Check with a professional before you build, renovate or buy anything based on a design. Follow the building rules, permits and safety rules where you live.
• Designs do not show or endorse any real brand or product.
• We give you whatever rights we have in your designs, and you may use them for personal or business purposes within these terms. Google does not claim ownership of them. We do not promise that you can own a copyright in an AI-made image.

Labels and property listings

• Every design shows a visible label, and every saved or shared design carries it: “AI-generated” (Redesign), “Virtually staged” (Furnish an empty room) or “Digitally altered” (Declutter). The file also carries a hidden AI tag in its metadata and Google’s SynthID watermark.
• Do not remove, cover or crop out the label or the tag when you share a design publicly or use it in an ad or a listing, and do not present a design as a real, unedited photo.
• Real estate agents and sellers: if you use a design in a property listing or ad, you must say that the photo was virtually staged or digitally altered, and keep the original photo available. In California this is the law since January 1, 2026 (AB 723, Business and Professions Code § 10140.8): the statement must sit on or next to the image, with a link, web address or QR code to the original. Other places and MLSs have similar rules. You are responsible for following the rules that apply to you.
• “Export before + after” saves the original photo and the staged image together, to help you do this.
• Do not use a design to hide damage or defects, or to show features, rooms or views that a property does not have.

Acceptable use

Do not use Vetrelo to:

• add photos of people without their consent, or photos of children;
• add anything illegal, sexual, violent or hateful, or photos you have no right to use;
• make deceptive listings or ads, or mislead buyers, renters, insurers or anyone else;
• pretend a design is a real photo, or pretend to be someone else;
• break, overload or copy the service, use bots or scripts, or get around its limits or payments.

Google’s Generative AI Prohibited Use Policy also applies. We may block photos, or suspend or close an account that breaks these terms. Google’s AI may also refuse photos. You can report any design with the flag on the design.

Vetrelo Pro

• Vetrelo Pro is a subscription sold through Google Play or the App Store. There are two plans: weekly ($6.99 a week in the US) and yearly ($39.99 a year in the US). The store shows the price in your currency, with any taxes, before you buy.
• There is no free trial. You pay when you confirm the purchase.
• The subscription renews automatically at the end of each week or year, at the same price, until you cancel it.
• To cancel: on Android, open the Google Play app, tap your profile picture, then Payments & subscriptions → Subscriptions → Vetrelo → Cancel subscription. On iPhone, open Settings, tap your name, then Subscriptions → Vetrelo → Cancel Subscription. On iPhone, cancel at least 24 hours before the renewal date, or the next period may be charged. You can also tap “Manage subscription” in the app’s Account screen.
• After you cancel, Pro stays on until the end of the period you paid for. Deleting the app or your account does not cancel the subscription.
• Up to 20 designs a week on both plans. Your week starts on the day your Pro started and starts again every 7 days. Unused designs do not carry over. Each design counts once, including each “Try another style” and “Declutter again”. Designs you delete still count.
• Failed designs are not charged. If a design fails, or Google’s AI turns down your photo, the design is given back to you automatically: your free design, or one of your 20 Pro designs.
• On a new phone, tap “Restore purchases” to get Pro back with the same Google Play account or Apple ID.
• We may change the price for future periods. The store tells you before a new price applies, as its rules require, and you can cancel before it does.

Refunds

• Payments and refunds go through the store you paid and follow its rules. App Store: ask at reportaproblem.apple.com. Google Play: see Google Play’s refund policies.
• If something went wrong, email us. We will help.
• If the store refunds your subscription, Pro ends at once.
• EU, EEA and UK consumers: you usually have 14 days to withdraw from an online purchase. Pro is a digital service that starts as soon as you buy it, at your request. If you withdraw within the 14 days, you may have to pay for what you used until then. The store that sold you Pro handles withdrawals and refunds (see the links above). This does not limit any right you have under the law.

No warranty, and liability

Vetrelo is provided “as is”. Designs are made by AI and can be wrong, and the service may sometimes be busy or unavailable. As far as the law allows, we do not promise that it is free of errors or always available, and we are not liable for indirect losses or for decisions you make based on a design, such as purchases or building work. As far as the law allows, our total liability is limited to what you paid for Vetrelo in the 12 months before the claim. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or anything else that the law does not allow us to limit, and nothing limits your rights under the consumer laws of your country.

Changes

We may change Vetrelo or update these terms. If we change the terms, we will change the date above, and we will tell you in the app if a change is important. If you keep using Vetrelo after a change, the new terms apply.

Ending

You can stop using Vetrelo at any time and delete your account in the app. If we close an account for breaking these terms, or stop the service, any refund follows the store’s rules and the law.

Law

These terms are governed by Italian law. If you are a consumer, you also keep the protection of the mandatory consumer laws of the country where you live, and you can bring a claim in the courts where you live.

Contact

Kineto Soft (Ugur Akcelik), Turin, Italy
Email: info@kineto-soft.com